At Rana Route, we are committed to delivering your outdoor and travel gear in a timely and secure manner. Please read our shipping policy carefully to understand how we handle orders and deliveries.
1. Payment Method
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We currently offer Cash on Delivery (COD) as our only payment method.
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Please ensure someone is available at the delivery address to receive and pay for the order upon arrival.
2. Processing Time
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Orders are typically processed within 1–2 business days after confirmation.
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You will receive a notification once your order has been dispatched.
3. Delivery Time
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Estimated delivery time varies based on your location but generally ranges from 3 to 7 business days.
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Delivery times may be affected by weather conditions, regional holidays, or logistical delays.
4. Shipping Charges
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Shipping charges, if any, will be clearly mentioned at checkout before you confirm your order.
5. Delivery Attempts
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Our delivery partner will attempt to deliver the package to your address. If the delivery is unsuccessful, you may be contacted to reschedule or confirm address details.
6. Delivery Areas
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We deliver to most major cities and towns. If your location is outside our delivery network, we will inform you promptly.
7. Package Inspection
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We recommend inspecting the package at the time of delivery. If the package appears tampered with or damaged, please refuse to accept it and contact us immediately.
8. Order Tracking
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If tracking is available for your order, we will provide you with the tracking details once your order has been shipped.
9. Contact Us
For any questions related to shipping or delivery, please reach out to us at [email protected].