At Rana Route, we are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, and protect your data when you interact with our website and services.
1. Information We Collect
We collect personal information that you provide when placing an order, signing up for updates, or contacting us. This may include:
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Full name
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Shipping address
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Contact number
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Any other details voluntarily submitted via our contact form
2. How We Use Your Information
We use your information to:
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Process and deliver your orders
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Communicate order status and updates
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Respond to customer service inquiries
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Improve our services and website experience
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Send promotional messages or updates
3. Data Security
We take appropriate measures to protect your personal information from unauthorized access, alteration, or disclosure. Your information is only accessible to authorized personnel who are required to keep it confidential.
4. Cookies and Tracking
Our website may use cookies or similar tools to enhance your browsing experience. These help us understand visitor behavior and improve our site performance. You can disable cookies through your browser settings if you prefer not to be tracked.
5. Marketing Communication and Opt-Out
You may receive promotional messages from us if you have provided your contact details and agreed to receive updates.
If you no longer wish to receive such messages, you can opt out at any time by:
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Clicking the Unsubscribe link in any promotional email or message
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Contacting us directly and requesting to be removed from our communication list
We will process your opt-out request promptly and ensure you no longer receive marketing communications.
6. Access and Updates to Your Information
You can request to review, update, or delete your personal information by contacting us via our website. We will respond to your request in a timely manner.
7. Policy Updates
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. Continued use of our services indicates acceptance of the updated policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at [email protected].